Terms & Conditions


PRE-O-PORTER TERMS & CONDITIONS

Before using our web store please read carefully these consumer terms and condition (“Terms”), which constitute a legally binding agreement between you and Pre-o-Porter.

www.pre-o-porter.com website, including its subpages (the “Website) and its related services are run by Pre Production OÜ, a limited liability company incorporated under the laws of Estonia, registry code 14041340, address Koidu 122, Tallinn, 10139, Estonia (“Pre-o-Porter, “us, “we).

Pre-o-Porter provides a platform for third party manufacturers/sellers to sell and consumers to buy various apparel.

I. YOUR REPRESENTATIONS AND OBLIGATIONS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website.

You may not use the Website for any illegal or unauthorized purpose nor may you, in the use of the Website, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature throughout the Website.

A breach or violation of any of the Terms will result in an immediate termination of your right to use the Website and our services.

II. THIRD PARTY APPAREL

You hereby acknowledge that Pre-o-Porter is as a platform offering apparel created by third parties. When purchasing products from such third parties Pre-o-Porter merely acts as an agent between you and the third party seller and will not be responsible for the performance of duty of such third party, including, but not limited to, the quality of the apparel and timeliness of delivery.

III. CONCLUSION OF AGREEMENT

To place a purchase order upon finding the desired product you must choose the size and, if provided, other specifications and click “Add to Cart” following the instructions thereafter. Upon submitting the purchase and delivery information required you will be directed to the payment center. The order has been placed once you have entered the required information and paid the requested fee in full. We will confirm the order by sending the electronic receipt to the e-mail address you have provided.

IV. FEES

  1. Prices of the products sold in our web store, shown in euros, are indicated beside relevant products. All prices are inclusive of VAT. Delivery fee will be added additionally to the price and will be presented to you once you fill out the details regarding delivery location.

  1. If ordered goods cannot be delivered due to running out of stock or any other reason, Pre-o-Porter will inform you of the fact, cease the reservation of the fee on your bank account and return any paid sums immediately.

  1. Please note that depending of your location, the delivered products may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. If necessary, please contact your local customs office for further information before placing your order.

V. CAMPAIGNS

  1. You acknowledge that certain products, if so indicated beside them, may be sold in campaigns, whereby the apparel will be manufactured only if a sufficient number has been ordered in a time frame set out by the third party seller. In such case, if the sufficient number is not reached, the apparel will not be manufactured and the reservation of the product fee on your bank account will cease at the earliest opportunity.

  1. You may cancel your order at any time until the end of campaign by following the instruction in your order menu or sending us an e-mail at info@pre-o-porter.com. In such case the reservation of the product fee on your bank account will cease at the earliest opportunity.

VI. DELIVERY

  1. Delivery length and fees are dependent on the destination and method of delivery. The fee and estimated delivery length will be presented in the checkout menu after choosing the delivery destination and method.

  1. The third party sellers will make every effort to deliver your order within estimated timescale. However, delays are occasionally inevitable due to unforeseen factors or events outside their control for example, material shortages, travel or transportation disruption, import delays, software or technical failures or higher than anticipated demand. Delivery of your order may take longer during sale or other busy periods.

VII. NO RIGHT OF WITHDRAWAL

PLEASE NOTE THAT ALL PRODUCTS OFFERED ON THE WEBSITE ARE CUSTOM MADE AND MANUFACTURED ACCORDING TO THE SPECIFICATIONS SET OUT BY YOU. THUS, ONCE THE MANUFACTURING PROCESS OF THE ORDERED PRODUCT HAS STARTED YOU DO NOT HAVE THE RIGHT TO CANCEL THE CONTRACT NOR RETURN THE PRODUCT UNLESS AS INDICATED IN SECTION VIII.

VIII. DEFECTIVE PRODUCT

  1. If the product has a defect that existed already at the moment of delivery of the product, or does not conform to the colour, size or other specifications as described in the product info or established by you in the order, please contact us at info@pre-o-porter.com.

  1. Pre-o-Porter will promptly notify the third party seller of any such shortages. If the product purchased is defective or does not correspond to the specifications agreed, the third party seller will repair or replace the product. If the product cannot be repaired or replaced, the third party seller is obliged to return the purchase fee and postal charges.

  1. Please bear in mind that you must inform Pre-o-Porter of any detected shortage no later than in 15 days of discovering the shortage. The third party seller will remain liable for the shortages described in this section for maximum of two years from delivering you the product.

  1. Please note that the seller is not responsible for shortages, which have appeared due to wrong usage of the product or if the product has physically worn off due to normal usage or if you have not notified us of the defect within the aforementioned timeframe.

IX. LIMITATION OF LIABILITY

  1. Pre-o-Porter services and the Website are provided on an “as is” basis and, other than expressly set out in these Terms, without warranties of any kind.

  1. Although we are striving to provide you as quality services as possible, we do not warrant that our Website will be error-free and uninterrupted. We assume no liability for non-operability or impaired accessibility to the Website or our web store service due to, but without limitation to, technical difficulties or dependence on the services of the third parties.

  1. Unless explicitly stated otherwise, to the maximum extent permitted by applicable law Pre-o-Porter and our directors, employees, partners and agents, are not liable for any direct, indirect, incidental, special or consequential damages, including but not limited to, any loss arising from ordering products from third party sellers via the Website and/or damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with your use of Website.

X. INDEMNIFICATION

You agree to defend, indemnify and hold harmless Pre-o-Porter and our employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of (i) your use and access of the Website, by you or any person using your account and password; (ii) a breach of the Terms, or (iii) content posted on the Website or in the course of providing services.

XI. LINKS TO OTHER WEB SITES

The Website may contain links to third-party web sites or services that are not owned or controlled by Pre-o-Porter. Pre-o-Porter has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

XII. CHANGES

We reserve the right, at our sole discretion, to modify or replace any of the Terms at any time. If a revision is material we will provide at least 14 days notice on the Website prior to any new terms taking effect. By continuing to access or use the Website after those revisions become effective, you agree to be bound by the revised Terms.

XIII. SEVERABILITY

If any of the provisions of the Terms proves to be void or voidable, or is or becomes invalid in full or in part for any other reason, the remaining provisions of the Terms will continue to apply in full. Pre-o-Porter will replace the invalid stipulation by a stipulation that is valid and whose legal consequences, in view of the substance and purpose of the Terms, correspond as much as possible to those of the invalid stipulation.

XIV. GOVERNING LAW

The Terms shall be governed and construed in accordance with the laws of Republic of Estonia, without regard to any choice of laws or conflicts of law provisions. You agree that any lawsuit arising from or related to the Website and the web store service shall be brought exclusively to courts located in Tallinn, Estonia and you consent to the exclusive jurisdiction of such courts.

XV. DISPUTES
  1. In case of any questions or if you wish to submit a complaint, please contact us at info@pre-o-porter.com.
  2. If you are an EU citizen and have a complaint unrelated to the quality or delivery of your ordered product, you may also submit a complaint via the EU online dispute resolution platform, which can be accessed here. Information on the proceedings can be also found on the same page.